At cwhiteswim.shop, we’re committed to providing you with a quality beach shopping experience. If you’re not satisfied with your purchase, here are our refund policies:
Refund Request Period
You have 14 days from the date you received your item to request a refund. Refund requests received after this period will not be processed.
Eligible Items
Refunds are valid for unused, unwashed items in their original condition (including all tags, packaging, etc.). The following items are not eligible for refunds:
Personal care items such as opened and used swimwear.
Application Process
To request a refund, please contact our customer service email or hotline with your order number and the reason for the refund. We will process your request as quickly as possible.
Refund Processing
Once your refund request is confirmed, your refund will be processed using your original payment method. Please note that the time it takes for a refund to arrive in your account may vary depending on your bank or payment provider; it typically takes two business days.
Shipping Policy
If the refund is due to product quality issues or the wrong item was shipped, we will cover the return shipping costs. If the refund is due to personal reasons, the return shipping costs are the customer’s responsibility.
Refund Contact
If you have any questions or need further assistance, please feel free to contact the cwhiteswim.shop customer service team. We will be happy to assist you.
Thank you for choosing cwhiteswim.shop. We look forward to providing you with a better service experience!
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